Bulky returns. Simplifed.
Create, dispatch, and complete oversized product returns within an all-in-one platform—built to simplify every step of the process.
Oversized, bulky returns may not seem glamorous, but they’re an essential part of today’s e-commerce landscape. With trial periods becoming common to provide reassurance to their customers, returns are inevitable. However, they come with costs—loss of revenue, storage demands, and environmental impact on landfills.
We’re committed to addressing these challenges for our partners by purchasing returned items and repurposing them through discrete resale, donation, or recycling, depending on their condition. ↓
Big returns, zero hassle.
Your oversized returns, taken care of without the hassle. Simply enter the details, and we’ll handle the rest.Dispatch
Create and dispatch a pickup for the customer who's started a return for their oversized item.
Schedule
We’ll contact the customer and arrange a date and time for our reverse logistics team to remove the item.
Complete
Once the item's condition has been verified and the pickup is completed, both you and the customer will receive a receipt.
All in your control.
The essentials to deliver a seamless return experience for your customers from start to finish.Refined dashboard
Search, filter, and sort while monitoring status with real-time updates.
Product management
Create products to dispatch new pickups efficiently and with ease.
Reverse logistics
Follow pickups at every stage of the way while we handle the reverse logistics.
Things you might
be wondering.
Answers to the most frequently asked questions. Last updated January 2025What’s the application process for applying as an early partner?
Simply enter the required information and you'll hear back from a member of our team shorty regarding the next steps.
When do early partners get access to the platform?
At this time, there is no set date for when early partners get access to the platform. For the time being, reverse logistics is managed via email.However, we’ll keep you updated on our progress and notify you as soon as the platform becomes available. Stay tuned for updates!
What areas does Re-Gather cover?
We take pride in serving the Tri-State area, covering NYC, Long Island, and select counties in NY, NJ and CT.
- New York: Long Island, New York City, Westchester, Rockland, Putnam, Dutchess, and Orange County.
- New Jersey: Essex, Bergen, Union, Middlesex, and Hudson counties.
- Connecticut: Fairfield and New Haven counties.
How can I get in touch for more information?
Feel free to reach out to us anytime at [email protected]
